TERMS OF USE OF BJJ EXPERIENCE S.A.
BJJ EXPERIENCE S.A., a corporation, headquartered at Shopping Barra Point, Av. Armando Lombardi, 350 – Barra da Tijuca, Rio de Janeiro – RJ, 22640-000, Brazil (hereinafter referred to as “BJJ Experience”) provides platforms that simplify the process of researching and booking hotels and travel packages, making them increasingly accessible and affordable (the “Service”).
By “User,” it is understood to mean the individual who accepts these terms of use (“Terms of Use”) and contracts the Service. Under no circumstances is the use of the Service or the provision of any personal information allowed for individuals under the age of 13 (thirteen). If the individual is between 13 (thirteen) and 18 (eighteen) years old – or, regarding the latter, the legal age applicable in their jurisdiction to reach adulthood – the person responsible for exercising parental authority must authorize the use of the Service prior to any access. BJJ Experience reserves the right at all times to verify by any legally permissible means the authenticity of the parental authorization. BJJ Experience may, at any time and unilaterally, refuse, suspend, or cancel access to the Service when, in its sole discretion, it deems that the parental authorization is not authentic.
In the event that the User acts on behalf of an organization, they declare and guarantee that they have sufficient authority to represent that company in subscribing to the Terms of Use. BJJ Experience reserves the right at all times, and by any means, to verify the legitimacy of the User’s actions on behalf of that organization.
The Terms of Use constitute a binding contract (“Contract”) between the User and BJJ Experience (as defined below), governing the User’s access to the Service. The Service is accessible through the website https://www.bjjexperience.com.br (“website”) or by downloading our BJJ Experience application (“Application”) available in the Apple and Google virtual stores for tablets and smartphones, which will collectively be referred to as “Platform” and are both governed by the Terms of Use, unless expressly stated otherwise in the Terms of Use.
The Terms of Use are supplemented by the following policies:
– Privacy Policy;
– Cookie Policy.
BY ACCEPTING THE TERMS, THE USER ACKNOWLEDGES AND DECLARES THAT THEY HAVE READ, UNDERSTOOD, AND UNRESERVEDLY AGREED TO THEM, RECOGNIZING THAT THEY ARE SUBJECT TO FULL COMPLIANCE IN USING THE SERVICE. IF THE USER DOES NOT ACCEPT PART OR ALL OF THE TERMS OF USE, THEY MAY NOT USE THE PLATFORM NOR THE SERVICE.
The Terms of Use may be translated into different languages. In the event of any interpretation discrepancies arising from their translations, the Portuguese language shall prevail, to the extent permitted by applicable law.
1 OUR SERVICES
1.1 Our goal is to provide a platform that makes the process of searching for and booking hotels and travel packages increasingly simple and more affordable.
2.1.2 By using or visiting the website or any of the information, data files, written text, graphics, hyperlinks, audio files or other sounds, photographs, videos (collectively, “Content”), resources, and Services, including subscribing to the newsletter made available through it, you, as a User, agree and accept (i) these terms of use (“Terms of Use”), (ii) the privacy policy and personal data protection policy (“Privacy Policy”), and (iii) the cookie policy available on the BJJ Experience landing page, in their current versions at any time you access the website. It is the sole responsibility of the User to verify and comply with the Terms of Use each time they use the website.
3.1.3 The Platform acts as an intermediary between its Users and business partners. By using the website to make a reservation or purchase travel packages, the User contracts directly with our partners (“Partner”).
4.1.4 The Partner represents any entity with which BJJ Experience contracts for accommodation services, airline tickets, and/or other travel services.
5.1.5 As the provider of the Platform, and solely in its capacity as an intermediary, BJJ Experience does not own, create, sell, resell, provide, control, manage, offer, or, by any other means, make available to the User any products or services beyond the Service. In this regard, BJJ Experience is not, and will never be, responsible for any business, transaction, or agreement of any kind that is made between the User and a Partner. Whenever the User clicks on a Partner’s hyperlink, they will be immediately redirected to that Partner’s page, at which point only the Partner’s terms of use will apply, which may include warnings and limitations of liability, and not these Terms of Use. To avoid any doubt, BJJ Experience will not assume any responsibility, jointly or severally, objective or subjective, for any action or omission by the business partner in the transaction or agreement they make with the User.
6.1.6 Access to the Service requires an internet connection. The service is not available offline. In this regard, the User should be aware that usage charges may apply depending on their mobile network operator (mobile data).
7.1.7 The Application may be subject to periodic updates. To avoid excessive data usage, BJJ Experience suggests that you configure your smartphone, tablet, or any other smart device compatible with the application to allow updates only when connected to Wi-Fi or fixed connections. However, BJJ Experience is not obligated to provide any updates or fixes to the Platform.
8.1.8 Access to the Platform may require the use of updated browsers and operating systems. BJJ Experience assumes no responsibility for the inability to update your browser or operating system, particularly, but not limited to, when your smartphone or tablet is no longer compatible with the latest updates of browsers or operating systems.
2 CONTENT
1.2.1 The use of the Platform or the Service for any illegal, illegitimate, or immoral purpose or for any other scope not provided for in the Terms of Use is prohibited. The User is specifically prohibited from, without limitation, using the Service in a manner that (i) violates the rights of third parties, including privacy rights or intellectual property rights; (ii) posts any type of content that is obscene, abusive, malicious, defamatory, violent, illegal, discriminatory, racist, sexist, extortionate, or that encourages illegal behavior or feelings of hatred or repudiation (as determined at any time at the sole discretion of BJJ Experience); (iii) posts any type of content that does not comply with other policies and instructions from BJJ Experience; (iv) introduces viruses or other malicious software that may affect the Platform or the Service it provides; or (v) uses the website or its content or information for any commercial purpose, also committing to not modify, copy, distribute, transmit, present, perform, reproduce, publish, license, create derivative works, transfer, sell, or resell any information, software, or service obtained through the website.
2.2.2 Usurpation, counterfeiting, exploitation of usurped or counterfeited content, illegitimate identification, and unfair competition are punishable by law.
3.2.3 If the Service allows the User to share their opinion or evaluation of a specific partner or service provided by them, the User declares and guarantees that all their opinions and evaluations are genuine and true, and that they always represent their personal experience. Furthermore, they declare that under no circumstances will they receive payments or any other types of incentives or benefits from partners or third parties to disclose their opinion or evaluation.
4.2.4 BJJ Experience reserves the right to block, suspend, or remove any Content that it considers, at any time and at its sole discretion, does not comply with these Terms of Use or that in any way violates (or may violate) the rights of third parties or applicable legal provisions.
5.2.5 At no time does BJJ Experience guarantee a backup service for the Content, and the User cannot claim any rights or responsibilities from BJJ Experience in this regard. BJJ Experience may, at its sole discretion, temporarily or permanently delete any content.
6.2.6 The Content of the website has been gathered by BJJ Experience with the required care and diligence.
7.2.7 However, given the impossibility of the complete and uninterrupted operation of any telecommunications or IT system, in this fragile situation, which also includes, due to its complexity, the availability of services provided by BJJ Experience, including due to the dependence on telecommunications services provided by third parties, BJJ Experience does not guarantee the provision of the service in an uninterrupted manner and/or free from errors, delays, interruptions, omissions, or other inaccuracies.
8.2.8 Similarly, and notwithstanding the technical and security measures adopted, BJJ Experience does not guarantee that its files are free from viruses, worms, or Trojan horses that contain or exhibit contaminating and/or destructive characteristics of the IT system.
9.2.9 BJJ Experience is not responsible for the accuracy, completeness, and correctness of the information provided by our Partners, who will be responsible for updating rates, fees, availability, and other relevant information displayed on the website and in the app.
3 USER REGISTRATION AND ACCOUNT CREATION
1.3.1 Registration
1.3.1.1 To use the Service, the User may do so:
1.3.1.1.1 As a Guest User: navigation through the Platform will be allowed, as well as selecting and being redirected to the website of any partner and making reservations;
2.3.1.1.2 As a Registered User: navigation through the Platform will be allowed, selecting and being redirected to the website of any partner, making reservations or purchasing packages, and accessing reserved areas.
2.3.1.3 To complete the registration and log in as a Registered User, the User must fill out the registration form available on the website, providing accurate, precise, and truthful information, or by synchronizing with Facebook or Google.
3.3.1.3 The User is responsible for the truthfulness and accuracy of the data provided, committing to update it whenever necessary. The User is liable for any false, incomplete, or incorrect statements made and for any damages that these may cause to BJJ Experience or third parties.
4.3.1.4 Each registration is personal and non-transferable, except as provided in the Terms of Use.
The User’s registration does not in any way represent ownership in favor of the User. To the maximum extent permitted by law, all rights related to the registration and accesses permitted by that registration belong exclusively to BJJ Experience.
2.3.2 User Account
1.3.2.1 After completing the registration, the User will become the holder of an account (“User Account”) which will be accessed through the indicated email address and the defined password.
2.3.2.2 The User will be solely responsible for the operations carried out through their User Account and must ensure its confidentiality.
3.3.2.3 The User agrees to immediately notify BJJ Experience by sending a communication to the email address duvidas@bjjexperience.com.br whenever they detect unauthorized use or access to their User Account or any illegal use.
4.3.2.4 BJJ Experience is not responsible for any damages resulting from the improper use of the password and other data used by the User to access their account.
5.3.2.5 BJJ Experience reserves the right to use all valid means to verify the identity of Users, as well as to request additional information, data, or documents that may be necessary to confirm the information provided by the User.
6.3.2.6 In the event that, after requesting confirmation of the provided data, it is found that there are inaccuracies and/or data that do not correspond to the true identification or if the User refuses to submit the requested documents, BJJ Experience may block the User Account, suspend it temporarily, or cancel it permanently, without prejudice to implementing other measures it deems necessary and appropriate. If any of the aforementioned measures are applied, all purchases made by the User will be automatically canceled, and the User will not be entitled to any compensation or reimbursement for this reason.
7.3.2.7 For more information regarding the processing of your personal data, please consult our Privacy Policy, available in the footer of the website.
4 ADVERTISING CONTENT
1.4.1 The Platform will include advertisements, promotional materials, and advertising from BJJ Experience itself and third parties, in accordance with the law.
2.4.2 BJJ Experience may also, with the consent of the User, send targeted advertising through emails, SMS, or push notifications. BJJ Experience may also, through its own or third-party cookies or the information that the User provides to BJJ Experience or third parties, send segmented advertising tailored to the User’s preferences, searches, publications, age group, among other relevant and non-discriminatory criteria. For more information on how the Platform uses your personal data for sending and segmenting advertising, please consult the Customer Support section mentioned in our Privacy Policy and our Cookie Policy.
5 RESERVATIONS
1.5.1 GENERAL CONDITIONS
1.5.1.1 These general conditions (“General Conditions”) govern and are an integral part of the service contract entered into between BJJ Experience and the User who subscribes to the contract (“Client”), which aims to offer travel packages and provide reservation services in establishments and, in general, in hotel units owned and/or operated by a Partner (“Contract”).
2.5.1.2 To make any hotel reservation or purchase a package, the User must access their User Account, as defined in Point 3, or complete the purchase as a guest. For hotel reservations, the User must select the hotel, the check-in and check-out dates, as well as enter personal data and payment information, taking full responsibility for the choices made and the information provided. For package purchases, the User must fill out and submit the form containing 3 (three) dates they wish to travel and their personal data, as well as any additional information they deem relevant for booking the trip.
3.5.1.3 After confirming the reservation details, an order number will be assigned, which will serve as a reference that must be mentioned whenever the User wishes to obtain clarification or make any other communication with BJJ Experience. It will also be used to identify the reservation, particularly in the description of the reservation confirmation and in the Contract, after payment is made as defined in Point 5.2.
4.5.1.4 The conclusion of the Contract, which occurs after the confirmation of the reservation through the website, is completed under the terms of the General Conditions, which the Client acknowledges and accepts by validating the checkbox for this purpose present in the reservation form, with acceptance of the Terms of Use and the respective Privacy Policy being presumed.
5.5.1.5 Due to the special rates and tariffs available for children, which vary, among other factors, based on age, the Partner, and travel dates, BJJ Experience advises reading the Partner’s policy for better information on the matter.
6.5.1.6 No refunds are due for reservations and Services that, although made available to the User, the User chooses not to enjoy or utilize.
2.5.2 PRICES AND PAYMENT METHODS
1.5.2.1 The prices provided by BJJ Experience on the website and in the app include the price of the Service, whether it is a hotel or establishment reservation, and/or the travel package chosen by the User, but do not include any local taxes to be paid at the location.
2.5.2.2 The prices provided also include the commission amount owed by Users for the intermediation service provided by BJJ Experience, including the respective taxes that will apply to that transaction.
3.5.2.3 In the case of hotel reservations, BJJ Experience must indicate the amount of any other applicable fees in accordance with local law.
4.5.2.4 Any prices, fees, tariffs, or additional charges provided and/or applied by BJJ Experience must be clearly itemized, indicating the service to which they correspond.
5.5.2.5 Currently, BJJ Experience accepts boleto, credit card, Pix, and PayPal as payment methods. BJJ Experience is obligated to inform Users of any changes to the available payment methods. BJJ Experience does not store data related to credit cards used for purchases.
6.5.2.6 Selected offers may allow payment to be made using BJJ Experience Credits. The credits are valid for 12 months from the original date they were added to the BJJ Experience account. After the credits expire, they become unusable for purchasing new products or for cash returns and cannot be extended. BJJ Experience considers the original date to be the first time the credits were added to the user’s account, so the 12-month validity remains tied to that date. Credits can only be used at checkout for selected offers.
7.5.2.7 Despite all efforts made by BJJ Experience, some of the Services available on the website and app may display an incorrect price or be subject to variation based on demand. BJJ Experience expressly reserves the right to correct any pricing errors on the website and app and/or on pending reservations made based on an incorrect price.
8.5.2.8 In these cases, and whenever possible, BJJ Experience will give you the opportunity to maintain your reservation pending the price correction, or to cancel the reservation without penalty.
9.5.2.9 Payments for hotel reservations will be made to BJJ Experience, which will securely pass them on to its Partner.
10.5.2.10 Payments for travel packages will be made to BJJ Experience, which will be responsible for contracting the services offered in the purchased package.
11.5.2.11 When choosing to pay online, the User will be immediately charged the amount in the local currency of Brazil.
3.5.3 CHANGE AND/OR CANCELLATION POLICY
1.5.3.1 By making a reservation with a Partner, you accept and agree to the relevant cancellation and no-show conditions of that Partner and any terms.
additional terms of use (provision) of the Partner that may apply to your Trip, including services provided and/or products offered by the Partner.
2.5.3.2 The terms of use of a Partner can be obtained from the respective Partner. The general conditions for cancellation and no-show of each Partner are available on our Platform, on the Partner information pages, during the booking process, and in the confirmation email or ticket (if applicable). It should be noted that certain rates or special offers may not be canceled, refunded, or changed. Therefore, the room description should be carefully reviewed before making your reservation.
3.5.3.3 In the event of cancellation or no-show, the Partner may still charge the city tourist tax. It is necessary to carefully check the information (booking) of the chosen product or service to consult these conditions before making the reservation. It should also be noted that a Travel Reservation requiring a deposit (partial or total) or pre-payment may be canceled (without prior notice) to the extent that the relevant (remaining) amount cannot be charged in full on the relevant payment date, according to the applicable payment conditions of the Partner and the reservation. Cancellation and payment conditions may vary by segment, product, or service of each trip.
4.5.3.4 The clauses (below the types of Travel or at the bottom of each Partner page on our Platform) and important confirmation information for additional conditions that may be applied by the Partner should be read carefully. Late payment, invalid credit card details, or insufficient balance are the responsibility and risk of the User, and for this reason, they will not have the right to claim any refund of pre-payments (non-refundable), unless the Partner agrees or allows this exception in their (pre) payment and cancellation conditions.
5.5.3.5 To review, adjust, or cancel the Travel Reservation, the confirmation email should be consulted, and the instructions contained therein should be followed. There may be a cancellation fee, according to the Partner’s current (pre) payment and no-show conditions; or you may not be entitled to any refund of (pre) paid amounts. BJJ Experience recommends carefully reading the cancellation, (pre) payment, and no-show conditions of the accommodation provider before finalizing the reservation. Payments should be made in the pre-established manner, as required by the reservation in question.
6.5.3.6 In case of late arrival or delay on the check-in date or arrival the following day, the Partner must be informed (in a timely manner) so they are aware of the arrival time and to avoid the cancellation of the Travel Reservation or the imposition of a no-show fee. If necessary, the customer support service of BJJ Experience may inform the Partner. BJJ Experience is not responsible for any consequences related to the delay or any cancellation or no-show fees charged by the Partner.
6 INTELLECTUAL PROPERTY
1.6.1 With the express exclusion of your Content and what is provided regarding it in Clause 2 above, the User acknowledges that the Service and the Platform are the exclusive property of BJJ Experience (or any affiliated companies) and are protected by intellectual property rights and applicable trade secret laws. The User acknowledges and agrees, without reservation, that BJJ Experience (or the companies it designates) are the exclusive and unconditional owners of any rights, titles, or interests in the Service, including all intellectual property rights worldwide (existing or future, original or derivative, and regardless of whether they have been registered or not) that arise from or are in any way related to the Service and/or the Platform.
2.6.2 The Terms of Use do not grant the User any ownership rights over the Service or the Platform, but only a license to use that may be revoked at any time by BJJ Experience, under the conditions set forth in the Terms of Use. Nothing in the Terms of Use may represent any right or authorization in favor of the User to reproduce, copy, imitate, distribute, sell, publish, license, or otherwise use the trademarks, images, trade dress, or any other intellectual property of BJJ Experience, in whole or in part, for personal or third-party benefit.
3.6.3 To the maximum extent permitted by applicable law, the User may not copy, modify, create derivative works, perform compilation or reverse engineering, or extract source code from the Platform Software, nor may they sell, distribute, redistribute, or sublicense the Platform or the Platform Software.
4.6.4 The Platform software may contain software subject to “open source” licenses. When we use such software, and whenever it is relevant for the User to know or accept the terms of use of the provider of that software, BJJ Experience will provide the necessary information in advance and, when applicable, will obtain the User’s express acceptance.
7 COMMUNICATIONS WITH THIRD PARTIES
The Platform may provide ways to interact with third parties, whether with other users or with partners, particularly through chat services, audio, and video sharing. The User acknowledges that under no circumstances should they use the Service, and particularly the communication features, to make emergency calls.
8 LIABILITY
1.8.1 BJJ Experience will always strive to ensure the highest possible fidelity and efficiency of both the Platform and the associated Services.
2.8.2 However, to the maximum extent permitted by applicable law, the platform and its respective services are provided “as is” and “as available,” and neither BJJ Experience nor any of its affiliated companies assumes
any responsibility or grants any warranty regarding the platform, the services, any software, or any data or content sent, transmitted, or displayed by the platform, including: (a) any statement, warranty, or obligation that the platform will have permanent and uninterrupted access, be secure, or be free from errors or viruses; (b) that the platform or the platform software will be compatible with your device; (c) that the platform or the platform software will be suitable for a particular or corporate purpose; (d) that the platform meets the expectations that the User may have legitimately formed. To the maximum extent permitted by applicable law, the user waives all and any explicit or implicit statements, warranties, and obligations that are a consequence of the use of the platform or the service provided by it.
3.8.3 To the maximum extent permitted by applicable law, our total liability, together with all our affiliated companies, regarding all claims in connection with these terms, regardless of the type of damage or loss, arising from any circumstances, will be limited to the amount that the user paid concerning the claimed object, and at most, 6 (six) months from the date of the alleged damaging event.
4.8.4 BJJ Experience will not be responsible for the actual fulfillment of the obligations assumed by Users and is not liable for the loss, theft, damage, or misplacement of the data used to complete the reservation and the corresponding reservation code generated. The order number, as described in Point 3, constitutes the element that identifies the purchase, and the maintenance of its security is the sole responsibility of the User.
5.8.5 The User acknowledges that the use of the website may not be secure, with the possibility that information sent or received may be intercepted by unauthorized third parties, and BJJ Experience is not responsible for failures in the security of communications and assumes no responsibility for the misuse of the User’s information that may be made by unauthorized third parties.
6.8.6 BJJ Experience will also not be responsible for the direct or indirect violation of the Terms of Use by the User.
7.8.7 BJJ Experience further warns the User that the website may contain links to other web pages or serve as access to other web pages, for which it cannot be held responsible for the control of the respective content, availability, operability, or performance.
8.8.8 To the maximum extent permitted by applicable law, in no event will BJJ Experience, nor any of its affiliated companies, be liable for:
1.8.8.1 Any damages or losses caused by: (i) any natural disaster such as floods, earthquakes, or epidemics; (ii) any social event such as wars, riots, protests, or government actions; (iii) any computer virus, or other damage caused by hackers; (iv) any malfunction or failure of the platform, its software, or the service provided by it; (v) misuse or unauthorized use of the platform; (vi) use of the platform or service that violates the Terms of Use; (vii) any
reasons that, beyond what is reasonable, are outside our predictability; or (viii) failure to save or back up
2.8.8.2 Any loss or damage resulting from content, programs, or services provided by third parties, including, but not limited to, partner services;
3.8.8.3 Any loss or damage that is not due to foreseeable, indirect, special, consequential, exemplary, or punitive damages related to the platform or the service provided by it.
9.8.9 Nothing in the Terms of Use limits or excludes any of the following liabilities, except to the extent that such liabilities may be waived, limited, or excluded under applicable laws:
1.8.9.1 any liability for fraud;
2.8.9.2 any liability for negligence resulting in death or personal injury;
3.8.9.3 any liability for gross negligence or willful misconduct; or
4.8.9.4 any other liability to the extent that such liability cannot be waived, limited, or excluded under applicable regulations and laws.
10.8.10 Notwithstanding any other provisions of the Terms of Use, nothing in them limits or excludes any mandatory legal rights under the applicable jurisdiction (including any rights determined by consumer protection laws), to the extent that such legal rights cannot be excluded or eliminated by agreement between the parties.
11.8.11 The User and their organization (if using the Platform or Service on behalf of an organization) agree to indemnify BJJ Experience and its affiliated companies against any claim, lawsuit, action, demand, damage, debt, loss, cost, expense (including litigation costs and attorney fees), and liability resulting from their use of the Platform or Service in violation of the Terms or applicable law, as well as the violation of any third-party rights.
9 ENTIRE AGREEMENT AND ASSIGNMENT OF RIGHTS
1.9.1 Subject to the applicable regulations and laws in your jurisdiction, and without prejudice to the Partner Service which will be governed by its own terms of use, the Terms of Use define the complete agreement between the User and BJJ Experience regarding the use of the Platform and the Service.
2.9.2 The User agrees that they will not have claims against BJJ Experience for any statement not explicitly defined in the Terms of Use. The words “includes” and “including” are interpreted without limitation. The invalidity of any provision of the Terms of Use (or parts of any provision) will not affect the validity or enforceability of any other provision (or remaining parts of such provision). If a court decides that any part of the Terms of Use cannot be enforced as defined, BJJ Experience may replace them with similar ones, to the extent permitted by applicable law, without altering the remaining provisions.
3.9.3 The non-application or delay in the application of any provisions of the Terms of Use shall not be considered a waiver of any rights under such provisions. Any rights and obligations arising from the Terms of Use that, by their nature, should survive, including, but not limited to, obligations related to the liability of the parties, or indemnities (if applicable) given by the respective parties, shall remain in effect after the termination of the Terms of Use, particularly those related to BJJ Experience’s intellectual property rights and trade secrets.
4.9.4 The User may not assign their contractual position under the Terms of Use or assign any rights or obligations arising from the Terms, in any manner, without our prior written consent. However, BJJ Experience may freely assign its contractual position under the Terms of Use or its rights and obligations thereunder, in whole or in part, without the User’s consent or prior notice. BJJ Experience may freely subcontract any part of the obligation to comply with the Terms of Use at any time without the User’s prior consent and without the need for any prior notice in this regard.
10 COMMUNICATIONS AND COMPLAINTS
1.10.1 BJJ Experience will send the necessary notifications and communications under the Terms of Use to the email address or residence provided by the User in their User Account, without prejudice to the possibility of using other elements and forms of contact.
2.10.2 The User hereby accepts this form of communication and waives, to the maximum extent permitted by law, any additional formalities in the communications they receive or send to BJJ Experience.
3.10.3 Any notifications, communications, and complaints that the User believes they need to make must be sent to the email address duvidas@bjjexperience.com.br.
4.10.4 The User may also submit a complaint through the Electronic Complaints Book, which can be accessed via the link located in the bottom left corner of the website.
5.10.5 The User acknowledges and agrees that our Partners are solely responsible and assume all responsibilities and obligations regarding the reservation made. As such, any complaints regarding the reservation must be directed to the Partner.
11 TERMINATION OF REGISTRATION AND USE OF THE PLATFORM
1.11.1 The User may, at any time and regardless of the reason, request BJJ Experience to cancel their registration on the Platform, using one of the contacts provided in the Terms of Use. The request must always be made in writing, and any verbal requests for termination will not be accepted or considered.
2.11.2 In the event of a termination request, BJJ Experience will make every effort to fulfill this request within a period not exceeding 15 (fifteen) days.
3.11.3 If you wish to delete all your data upon termination of the Service and closure of your account, you must submit a specific request to BJJ Experience in accordance with the provisions of the Privacy Policy (dpo@BJJExperience.com).
4.11.4 BJJ Experience may, at any time, terminate your account or, by any other means, prevent your access as a registered or guest User to the Platform if:
1.11.4.1 It reasonably suspects that the User has violated these Terms of Use or failed to comply with applicable laws;
2.11.4.3 Maintenance actions on the Platform are necessary;
3.11.4.3 It is necessary for security and integrity reasons of the Platform or the System;
4.11.4.4 BJJ Experience has detected a duplication of the User’s registration;
5.11.4.5 The User has not used the Platform for more than 12 (twelve) months;
6.11.4.6 The use of the Platform or the Service poses a risk to BJJ Experience or other Users of the Platform, represents a threat of potential claims from third parties against BJJ Experience, or is potentially harmful to the reputation of BJJ Experience;
5.11.5 To the extent permitted by law, for any other reason, and at the sole and absolute discretion of BJJ Experience.
6.11.6 Whenever possible, BJJ Experience will notify the User of the termination of their access to the Platform in advance via email.
12 APPLICABLE LAW AND JURISDICTION
1.12.1 To the maximum extent permitted by applicable law, the Terms of Use will be interpreted in accordance with Brazilian law.
2.12.2 As a consumer, the User may initiate any legal proceedings related to the Terms of Use before the competent court in their place of residence or the competent court where BJJ Experience is headquartered. If BJJ Experience wishes to invoke any of its rights against a User qualified as a consumer, it may only do so in the courts of the User’s place of residence.
13 FINAL PROVISIONS
1.13.1 In the event of a violation of these Terms of Use, BJJ Experience reserves the right to take any and all legally permitted actions. BJJ Experience reserves Similarly, the right to discretionary termination of access or use of the website, proceeding with the cancellation or deactivation of the User Account.
2.13.2 In the event that any provision described in the Terms of Use is deemed illegal, void, or for any reason unenforceable, such provision will be eliminated or reduced in accordance with the law, without affecting the validity and enforceability of the remaining provisions.
3.14.3 Upon registering and completing payment for the camp, please note that the fee is non-refundable. This means we cannot provide a refund if you are unable to attend for any reason. For details on ticket transfers and the waiting list, please refer to the relevant page. If you choose to transfer your ticket to another person, kindly inform us via email as soon as possible so we can update our records accordingly.
We highly recommend considering travel insurance to protect your travel expenses and camp ticket. You may explore options such as contacting your local insurance provider.
If your contact information (address, email, or phone number) changes after registration, please notify us promptly to ensure you continue receiving important updates related to the camp.
In the unlikely event that any instructor is unable to attend, we will make every effort to secure a suitable replacement. However, please understand that no refunds will be issued in such cases.
BJJ Experience assumes no responsibility for injuries that may occur during the camp. Please verify with your insurance provider to ensure your coverage includes martial arts training.
We are also not liable for any personal belongings at the camp; participants are responsible for the safety of their own items.
We reserve the right to immediately remove any participant from the camp, without refund, if their behavior is deemed aggressive or disruptive to the camp experience and the well-being of other participants.
Photos and videos will be taken during the camp. By attending, you consent to potentially appearing in this media. If you prefer to opt out of being photographed or filmed, please let us know before the camp begins.
By completing your camp registration, you confirm your agreement to these terms.
Any children conceived as a direct result of camp romances are contractually obligated to work at BJJ Experience camps, unpaid, for two consecutive years once they reach the age of 15.
